Your team failed to make fillable form for my pdf

  • Eshani Hettiarachchi
    Asked on July 27, 2016 at 11:18 AM

    I wanted to convert my pdf into fillable format so I uploaded the files. But your team said you can't do it. So I really have no intentions to use your product again. Please unsubscribe me.

    Thanks

  • Elton Support Team Lead
    Replied on July 27, 2016 at 1:28 PM

    You are on a free account, do you mean to say delete your account?

    By the way, our tool does not convert regular PDF into a fillable PDF one. Your PDF must contain fillable form and should not be very complex so it is possible to convert them into a web form.

    By the way, we have thousands of ready made forms available in the form templates page https://www.jotform.com/form-templates/. You might find one that fits your requirement.

    You can also create forms from scratch into the form builder https://www.jotform.com if you like so you can customize and configure your forms according to your preference.

  • Eshani Hettiarachchi
    Replied on July 27, 2016 at 1:45 PM
    I tried every possible way in your website. So then what does it mean when
    you have an option to convert to fillable pdf?
    Thanks!
    ...
  • Irshad
    Replied on July 27, 2016 at 3:13 PM

    As mentioned by my colleague, our tool does not convert regular PDF into a fillable PDF.

    Can you please share your PDF details or requirement in more details, so we can assist you better.

     

  • Eshani Hettiarachchi
    Replied on July 27, 2016 at 3:45 PM
    Yeah. It was 1 page pdf made using ms word. It didn't include any tables
    but an image was there though. Shall I send it attached?
    Thanks
    ...
  • David JotForm Support
    Replied on July 27, 2016 at 6:17 PM

    The fillable PDF form creator converts a web form created in JotForm into a fillable PDF copy that can be used offline:

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    If you can share a screenshot of the form, that would actually be easiest.  If there is anything specific you have trouble recreating, we will be happy to help.

  • Eshani Hettiarachchi
    Replied on July 27, 2016 at 7:45 PM
    But the option allowed me to upload pdf asking 'have existing pdf'.
    B/w I ll send it to you.
    Thanks
    ...
  • Elton Support Team Lead
    Replied on July 27, 2016 at 11:56 PM

    @Eshani 

    Yes, that option is for fillable PDF forms. If your PDF contains a fillable form, it is possible to convert them into a fillable and submittable web form. 

    However, if your PDF contains only static texts, lines or marks not a fillable field, I'm afraid it would return an empty web form.

    Here's an example fillable PDF form you can upload on the fillable pdf creator page.

    https://shots.jotform.com/elton/sample_pdf_form.pdf

    Hope this clears your question.

  • Eshani Hettiarachchi
    Replied on July 28, 2016 at 1:45 AM
    Ok. I got it now. I ll try again. Thanks!
    ...