What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where did processing fees option go in the payment wizard?

    Asked by visitationpto on July 27, 2016 at 04:18 PM

    Seems liek some updates were done and I lost some functionality on this form.: https://form.jotform.com/visitationpto/avenues-bistro


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    JotForm Support

    Answered by Mike on July 27, 2016 at 08:04 PM

    Thank you for contacting us.

    We do not have a dedicated option for processing fee. It looks like that the 'processing fee' was implemented with a shipping configuration on that form. You can switch it on and you will see your added rates.

    If you need any further assistance, please let us know.