- ramjackmarketingAsked on July 27, 2016 at 05:07 PM
- JotForm SupportKevin_GAnswered on July 27, 2016 at 09:29 PM
I have downloaded successfully of the uploaded files for this form http://www.jotformpro.com/form/62086169481967
Could you please provide us more details about what your issue is?
We will be glad to help you.
- ramjackmarketingAnswered on July 28, 2016 at 10:37 AM
- JotForm SupportKevin_GAnswered on July 28, 2016 at 12:17 PM
I was able to replicate the issue while downloading all the uploads on your form, although it shows like the file is ready to download, the file is not there.
I will escalate this thread to our second level so our developers will take a look to the issue and they will resolve it.
Regarding to your second report about downloading submissions as PDF, I have moved it to another thread, it can be found here: https://www.jotform.com/answers/892856
We will assist you with that as soon as possible.