Feedback Form is blank when embedded on website

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    Asked on July 27, 2016 at 05:22 PM

    Feedback Form is blank when embedded on website 


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    Answered on July 27, 2016 at 10:12 PM

    I see the issue as well when I checked on your website

    The Feedback form is blank when viewed using the Feedback button


    Th actual form is working though. So the problem must be when the form was embedded on the website only.


    Please try first the following steps for resolution.

    #1 Remove all embedded script of your form on the website.

    #2 Get a new Feedback button embed code of the form .

    User guide: Creating-a-Feedback-Button


    #3 Add the Feedback button on your website. Make sure to copy and use only the code provided by JotForm.

    #4 Save your website page where you have embedded the code.

    Test and check again afterward.

    Please let us know if this did not resolve the issue.







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    Answered on July 28, 2016 at 11:12 AM

    Not working, removed it. It has conflicts with the rev slider.

    Thanks anyway. It used to work in the past, but I believe you need to work out better code.


    Thank you again!

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    Answered on July 28, 2016 at 01:53 PM

    I understand that you already removed this. If you changed your mind, you can try adding this in fix in the feedback script:


    It should be inserted after the script source. Hope that works. Thank you.