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    Feedback Form is blank when embedded on website

    Asked by salpdll on July 27, 2016 at 05:22 PM

    Feedback Form is blank when embedded on website



    Page URL:

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    JotForm Support

    Answered by jonathan on July 27, 2016 at 10:12 PM

    I see the issue as well when I checked on your website http://urvitamins.com/

    The Feedback form is blank when viewed using the Feedback button


    Th actual form https://www.jotform.us/form/62086762043152 is working though. So the problem must be when the form was embedded on the website only.


    Please try first the following steps for resolution.

    #1 Remove all embedded script of your form on the website.

    #2 Get a new Feedback button embed code of the form .

    User guide: Creating-a-Feedback-Button


    #3 Add the Feedback button on your website. Make sure to copy and use only the code provided by JotForm.

    #4 Save your website page where you have embedded the code.

    Test and check again afterward.

    Please let us know if this did not resolve the issue.







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    Answered by salpdll on July 28, 2016 at 11:12 AM

    Not working, removed it. It has conflicts with the rev slider.

    Thanks anyway. It used to work in the past, but I believe you need to work out better code.


    Thank you again!

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    JotForm Support

    Answered by Jan on July 28, 2016 at 01:53 PM

    I understand that you already removed this. If you changed your mind, you can try adding this in fix in the feedback script:


    It should be inserted after the script source. Hope that works. Thank you.