- JotForm SupportjonathanAnswered on July 27, 2016 at 10:12 PM
I see the issue as well when I checked on your website http://urvitamins.com/
The Feedback form is blank when viewed using the Feedback button
Th actual form https://www.jotform.us/form/62086762043152 is working though. So the problem must be when the form was embedded on the website only.
Please try first the following steps for resolution.
#1 Remove all embedded script of your form on the website.
#2 Get a new Feedback button embed code of the form .
User guide: Creating-a-Feedback-Button
#3 Add the Feedback button on your website. Make sure to copy and use only the code provided by JotForm.
#4 Save your website page where you have embedded the code.
Test and check again afterward.
Please let us know if this did not resolve the issue.
- salpdllAnswered on July 28, 2016 at 11:12 AM
Not working, removed it. It has conflicts with the rev slider.
Thanks anyway. It used to work in the past, but I believe you need to work out better code.
Thank you again!
- JotForm SupportJanAnswered on July 28, 2016 at 01:53 PM
I understand that you already removed this. If you changed your mind, you can try adding this in fix in the feedback script:
It should be inserted after the script source. Hope that works. Thank you.