My survey shows "Over Quota" because of payment submissions. However, I removed the Payment option from the form. Why is my form still not working?

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    Asked on July 28, 2016 at 09:29 AM

    I should still be able to view my form if I no longer have an option for Payment on my form and I am well under all of the other quotas.

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    Answered on July 28, 2016 at 11:36 AM

    Your account is in a Bronze plan and good standing. Your submissions counter is at 18 of 1000. So, you have enough payment submissions available. Let us know if you need more help.