Google Spreadsheet integrations stopped working.

  • Profile Image
    Asked on July 29, 2016 at 09:48 AM

    Our employee leads are submitted through a form and tracked in a Google Spreadsheet, but since 6/15 the spreadsheet has not been updating the latest entries. Can you help me figure out why?

  • Profile Image
    Answered on July 29, 2016 at 10:40 AM

    While reviewing the screen shot of your google spreadsheet, I did see that no new submission came after 6/15. I noticed that you have added colors in the spreadsheet. This should not break the integration, but if you did modify any information. That would break the notification. Can you please indicate if you or any of your colleagues modify the data in the spreadsheet.

    The only way to fix this, would be to re-integrate google spreadsheet into the form.

    Please let us know if you require additional assistance.