JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can I hide the Sender Email from the Recipient?Asked by Arpit Ahuja on April 03, 2012 at 05:44 AM
I have a Query form on my site which is filled by users and there query is sent to all the vendors. The vendors will receive the query on their email and they can also reply to the user's email. But, I dont want the vendor to know the user email and just reply to an anonymous email which is forwarded to the user automatically.
Basically, I want to hide the sender email but he should be able to recieve replies from the Recipients of the Form Submission.
Could you please try change your Sender Email to email@example.com? To do that please follow the guide below:
1. While on your form, Click Setup & Embed then Email Alerts
2. Open Notifications, then click on Reply-To and Recipient Settings
3. Change the Sender E-mail value to firstname.lastname@example.org, just like below:
Also, ensure that email@example.com is in your trusted senders list.
Please let us know if the problem still persist after that, so that we can further assist you on this matter. Thank you so much!
This is a really old post, so to give way to the OP, I moved your question to a separate thread https://www.jotform.com/answers/1031484
We'll have it addressed there shortly.