What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    WordPressform isn't importing correctly.

    Asked by shinelife on July 29, 2016 at 04:05 PM

    Hi! I had a great form that I created on my Wordpress site but, now that I have moved to Shopify, I want that form moved and can't find a way without reprogramming. I was told about JotForm, but when importing the form via my URL (http://229.a1a.myftpupload.com/donate/), it's not importing :( Only one box and the letter S appears on the new form. Help!

    Page URL:
    http://229.a1a.myftpupload.com/donate/

    Screenshot
    importing new form
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    JotForm Support

    Answered by BDAVID on July 29, 2016 at 05:09 PM

    Unfortunately, our import/cloning feature works great between jotforms. If you try to import a form from an third party service, it won't be cloned 100%, just the basic HTML elements.

    The best option is to create the form from the scratch. It will take a few minutes just by dragging and dropping fields using our form builder, also you can use the Designer feature to create beautiful forms in real time:

    Let us know if you have more questions.