WordPressform isn't importing correctly.

  • shinelife
    Asked on July 29, 2016 at 4:05 PM

    Hi! I had a great form that I created on my Wordpress site but, now that I have moved to Shopify, I want that form moved and can't find a way without reprogramming. I was told about JotForm, but when importing the form via my URL (http://229.a1a.myftpupload.com/donate/), it's not importing :( Only one box and the letter S appears on the new form. Help!

    Jotform Thread 893993 Screenshot
  • David JotForm Support Manager
    Replied on July 29, 2016 at 5:09 PM

    Unfortunately, our import/cloning feature works great between jotforms. If you try to import a form from an third party service, it won't be cloned 100%, just the basic HTML elements.

    The best option is to create the form from the scratch. It will take a few minutes just by dragging and dropping fields using our form builder, also you can use the Designer feature to create beautiful forms in real time:

    WordPressform isnt importing correctly Screenshot 20

    Let us know if you have more questions.