Can I disable SSL submissions?

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    autriota
    Asked on April 03, 2012 at 10:42 AM

    I sent out the nonsecure version of our form, but I keep getting secure submissions. I think my users' web browsers are seeing that there is a secure option and defaulting to that even though the users are clicking on a nonsecure link. Another account I use (aunrhh) had the same problem and my forms got disabled because we received too many SSL submissions, even though we didn't want any. Is there a way we can disable this feature so that our account doesn't get cut off?

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    gori-mathew
    Answered on April 03, 2012 at 10:43 AM

    Hi,

    To disable SSL submissions, just change the https:// prefix in the JotForm URL found in your embed code into http:// (without the "s").

    Please let us know if we can be of further assistance. Thank you for using JotForm!

  • Profile Image
    autriota
    Answered on April 03, 2012 at 10:45 AM

     

    Like I said, I did that, but my users' web browsers are switching to the secure version anyway (which I have no control over).

     

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    idarktech
    Answered on April 03, 2012 at 10:49 AM

    @autriota,

    Please open your form at www.jotform.com and click save button once to reset your form's secure submit.php to normal one. 

    Hope this helps. Thanks.