What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I disable SSL submissions?

    Asked by autriota on April 03, 2012 at 10:42 AM

    I sent out the nonsecure version of our form, but I keep getting secure submissions. I think my users' web browsers are seeing that there is a secure option and defaulting to that even though the users are clicking on a nonsecure link. Another account I use (aunrhh) had the same problem and my forms got disabled because we received too many SSL submissions, even though we didn't want any. Is there a way we can disable this feature so that our account doesn't get cut off?

    Page URL:

  • Profile Image

    Answered by gori-mathew on April 03, 2012 at 10:43 AM


    To disable SSL submissions, just change the https:// prefix in the JotForm URL found in your embed code into http:// (without the "s").

    Please let us know if we can be of further assistance. Thank you for using JotForm!

  • Profile Image

    Answered by autriota on April 03, 2012 at 10:45 AM


    Like I said, I did that, but my users' web browsers are switching to the secure version anyway (which I have no control over).


  • Profile Image
    JotForm Support

    Answered by idarktech on April 03, 2012 at 10:49 AM


    Please open your form at www.jotform.com and click save button once to reset your form's secure submit.php to normal one. 

    Hope this helps. Thanks.