- autriotaAsked on April 03, 2012 at 10:42 AM
I sent out the nonsecure version of our form, but I keep getting secure submissions. I think my users' web browsers are seeing that there is a secure option and defaulting to that even though the users are clicking on a nonsecure link. Another account I use (aunrhh) had the same problem and my forms got disabled because we received too many SSL submissions, even though we didn't want any. Is there a way we can disable this feature so that our account doesn't get cut off?Page URL:
- gori-mathewAnswered on April 03, 2012 at 10:43 AM
To disable SSL submissions, just change the https:// prefix in the JotForm URL found in your embed code into http:// (without the "s").
Please let us know if we can be of further assistance. Thank you for using JotForm!
- autriotaAnswered on April 03, 2012 at 10:45 AM
Like I said, I did that, but my users' web browsers are switching to the secure version anyway (which I have no control over).
- JotForm SupportidarktechAnswered on April 03, 2012 at 10:49 AM
Please open your form at www.jotform.com and click save button once to reset your form's secure submit.php to normal one.
Hope this helps. Thanks.