If I cancel my subscription do I lose the extra views, etc for the rest of the month i'm in?

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    crystaloftruth
    Asked on July 31, 2016 at 09:44 PM

    The info on the page is vague

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    ashwin_d
    Answered on August 01, 2016 at 03:01 AM

    Hello crystaloftruth,

    I did check your account and found that you have upgraded your account just today. Please note that even if you cancel your subscription, your account remains in upgraded plan for the time you have already paid. That means, if you cancel your subscription today, you will still have submission limits, form views and upload limits of bronze plan for the rest of the month and it will only downgraded on September 1, 2016.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!