If I cancel my subscription do I lose the extra views, etc for the rest of the month i'm in?

  • crystaloftruth
    Asked on July 31, 2016 at 9:44 PM

    The info on the page is vague

  • Ashwin JotForm Support
    Replied on August 1, 2016 at 3:01 AM

    Hello crystaloftruth,

    I did check your account and found that you have upgraded your account just today. Please note that even if you cancel your subscription, your account remains in upgraded plan for the time you have already paid. That means, if you cancel your subscription today, you will still have submission limits, form views and upload limits of bronze plan for the rest of the month and it will only downgraded on September 1, 2016.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!