What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I cancel my subscription do I lose the extra views, etc for the rest of the month i'm in?

    Asked by crystaloftruth on July 31, 2016 at 09:44 PM

    The info on the page is vague

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    JotForm Support

    Answered by ashwin_d on August 01, 2016 at 03:01 AM

    Hello crystaloftruth,

    I did check your account and found that you have upgraded your account just today. Please note that even if you cancel your subscription, your account remains in upgraded plan for the time you have already paid. That means, if you cancel your subscription today, you will still have submission limits, form views and upload limits of bronze plan for the rest of the month and it will only downgraded on September 1, 2016.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!