What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fillable pdf link doesn't work.

    Asked by mikelnewman on August 01, 2016 at 05:25 PM
    fillable pdf doesn't work work fillable
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    JotForm Support

    Answered by Chriistian on August 01, 2016 at 10:35 PM

    I would like to inform you that the link only redirects to a web form, and since your form is only a Fillable PDF that was imported to jotform, you will not be able see a web form when you use that link.

    If you want to use the fillable PDF to collect data, you will need to download the PDF using "Auto Collect" and share it with your clients as an attachment in the email. That way, when your client opens the Fillable PDF and submits it, you will receive the submissions on your jotform account.

    1. Download PDF

    2. Choose Auto Collect

    3. Once the download is finished, you can now share the Fillable PDF as an attachment and email it to your clients.

    If you need further assistance, please let us know.
    Regards.

     

     

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    Answered by mikelnewman on August 02, 2016 at 07:45 AM
    Thank you that helps! I've tried it and it works; I can see that something
    has been submitted. But my concern now is that the pdf file doesn't show
    up nor do I get email notifications with a copy of the filled out form.
    I'd like to be able to have clients fill out the form and get an instant
    notification via email.
    ...
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    Answered by victor on August 02, 2016 at 10:21 AM

    I have just converted a small form into a fill-able PDF. When submitting the PDF form, I was able to receive the notification I created in the form with the PDF report. I did not have any problems with this.

    I also verified your account it seems that you imported a PDF into your account.

    NewmanFrenectomyForm_REV2016_FINAL 

    Is this the form you are having issues with?

  • Profile Image

    Answered by mikelnewman on August 02, 2016 at 12:45 PM
    yes
    ...
  • Profile Image

    Answered by mikelnewman on August 02, 2016 at 12:45 PM
    it just shows a submission date and time stamp but no file
    ...
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    Answered by victor on August 02, 2016 at 01:53 PM

    It seems that you have created a new thread regarding this question.

    http://www.jotform.com/answers/896068-How-can-I-make-it-so-that-I-receive-email-notifications-from-a-PDF-fillable-form-not-a-regular-form

    My colleagues is currently answering the question in the other thread. Please read his answer and if you require further assistance, do let us know.