- Leslie301Asked on August 01, 2016 at 07:13 PM
I downgraded my subscription prior to the renewal date, but was charged anyway.... Please refund...
- JotForm SupportBDAVIDAnswered on August 01, 2016 at 11:46 PM
We apologize for the inconvenience, I have sent this to our billing department to refund you the last charge.
Please allow 3 to 5 business days for this to be completed. Open a new thread if you need anything else, we will be glad to assist you.