Widgets: Advanced Color Picker not working on mobile

  • Profile Image
    Asked on August 01, 2016 at 10:48 PM
    Additionally, I have "color selection" widgets that do not work (users cannot even select a color with them) on mobile. 
  • Profile Image
    Answered on August 01, 2016 at 11:27 PM

    I tested the Advanced Color Picker widget on mobile and confirmed it doesn't work.

    Here's a test form I created using 3 different widgets https://form.jotform.com/62138702068959 and if you would try that form on your phone, only the Advanced Color Picker doesn't work.

    I'll have this escalated to our development team so they can check. Although I won't be able to give you an exact timeframe, rest assured you will be updated on this same thread if/when it gets fixed.

    For the time being, I recommend you replace the Advanced Color Picker with any of the following alternatives:

    1. Farbtastic Color Picker http://widgets.jotform.com/widget/farbtastic_color_picker

    2. Color Picker http://widgets.jotform.com/widget/color_picker

  • Profile Image
    Answered on August 02, 2016 at 01:27 AM

    Thanks SO much! This is super helpful!!!!

  • Profile Image
    Answered on August 19, 2016 at 05:45 AM

    We fixed the bug.

    You can now use the Advanced color picker widget in a mobile device. 

    Please check and let us know.