What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What are monthly submissions?

    Asked by Daniel Joffe  on August 01, 2016 at 11:21 PM


    I am evaluating your service vs WuFoo. I really like what I see with your service.  I have a question about what is a "submission" in the context of the pricing model.

    If I have a form with, for example, 10 entries to be made via 10 fields that I will be creating in my form, when a person who fills out that form presses submit, for pricing purposes, is that 1 submission OR 10 submissions?

    Thank you

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    JotForm Support

    Answered by Chriistian on August 02, 2016 at 03:44 AM

    Thank you for your feedback. I would like to inform you that every time a form is submitted, it will count as 1 submission. So based on your scenario, that submission will be counted as 1. To expand on that, please note that you can add as many fields as you like to your form and once it is submitted by one person, it will still count as 1 submission. If 10 people submit the form, then that will be 10 submissions.

    If you have further questions about jotform, feel free to let us know.