What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form builder: forms are showing up blank

    Asked by TELEKOMWIRELESS on August 02, 2016 at 01:13 AM

    my forms are still on my account but i cant open them or preview them at all 

    My Forms open cant preview My Account all
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    JotForm Support

    Answered by beril on August 02, 2016 at 04:29 AM

    When I've checked your account I see that your forms are empty.

    Did you delete those fields? If it is no, please do let us know. We can escalate it to our developers.

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    Answered by TELEKOMWIRELESS on August 02, 2016 at 05:30 AM

    No i didnt delete anything

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    Answered by TELEKOMWIRELESS on August 02, 2016 at 05:45 AM
    No i didnt delete it anything
    ...
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    JotForm Support

    Answered by beril on August 02, 2016 at 08:29 AM

    Thank you for your response. I have forwarded this to our developers to have it checked and fixed. Apologies for the inconvenience and thank you for your patience on this matter. We will update you on this thread as soon as this has been fixed.

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    Answered by Mohamed on August 12, 2016 at 01:03 AM

    are you guys not able to fix this ??

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    Answered by TELEKOMWIRELESS on August 12, 2016 at 01:46 AM
    Any update guys ?
    ...
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    JotForm Support

    Answered by beril on August 12, 2016 at 03:17 AM

    First of all, thank you for checking the status of your ticket. Unfortunately, there is no update yet. However, one of our developers was already assigned to fix the issue. We will notify you here once we have an update on the status. Thank you for your patience.

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    JotForm Support

    Answered by beril on August 15, 2016 at 07:25 AM

    Hi again,

    I've great news for you. The issue should be fixed now. I am able to see your forms without any issue.

    Could you also check them on your end and let us know the result?