Text styles/formatting are not showing up in the PDF attachment

  • clauerman
    Asked on August 2, 2016 at 3:04 AM

    I've tested this out on my form, Clone of Helena Resident Recycling Sign Up, and it works, but the formatting (bold, center, breaks, etc.) don't seem to come across in the PDF attachment.  Is there a way around that?

    Thanks! 

  • Welvin Support Team Lead
    Replied on August 2, 2016 at 3:36 AM

    I've tested the PDF Attachment feature and the formatting/styles are there:

    Text styles/formatting are not showing up in the PDF attachment Image 1 Screenshot 30

     

    The output is the same when downloading through the form submissions page.

    The only issue I noticed is that the styles/formatting are not showing up in the form submissions page. There seems to be a CSS in our backend that overrides these in the submissions page.

    Text styles/formatting are not showing up in the PDF attachment Image 2 Screenshot 41

     

     

    Is this your issue perhaps?