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Form on our website is not workingAsked by Styleen on August 02, 2016 at 09:41 AM
We are Atlanta Adventist Academy and the form on our website is not working.
We have had several parents contact us requesting the form for the new school year and they are not able to access the form and the error says Jotform.com.
Hello Styleen, for us to better assist you, please give us the following info:
1. What's your website URL (where you had your form embedded)?
2. What's the Form ID/URL?
I tried searching with your email but failed to locate any accounts. So I tried using your domain @aaa.edu and found quite a few. Most of them are dormant, except for this one, with the following username:
3. If this is the account you're using, can you please confirm?
We'd appreciate it if you could give a reply for all 3 questions above. Hoping to hear from you soon :)
aaa.edu is the URL and the form ID is Alumni and then Transcript Request.
The account should be under Matt Jones, Principal; or Alan Orrison IT
Please let me know if you need more information or I have misunderstood
Looking forward to your response, Styleen
Thanks! It seems to work.
FYI; the Eric Stubbert person is not with the academy.
We need Matt Jones, Principal is the account that should remain open.
If you have one for Alan Orrison, IT is also an account that should remain