I have forgotten my login and password.. Help!

  • Profile Image
    Justin
    Asked on April 03, 2012 at 08:44 PM

    HI,
    I have forgotten the login and password for my clients account... Can I retreive the details somehow?

    The page containing the form is http://www.lilyandginger.com/greeting-cards-4 if it helps!

    Thanks 

  • Profile Image
    jeanettebmz
    Answered on April 03, 2012 at 08:53 PM

    @Justin

    You need to have either your username or email your registered with and then click on "Forgot password?". Do you happen to know which email you used for that purpose?

     

    Jeanette

  • Profile Image
    debbiebrosnan
    Answered on April 03, 2012 at 09:01 PM

    Hi Jeanette,

    No I dont know. I use jot forms for a few different clients, and my usual email address logs me into the wrong account.

    I have tried everything I can think of in the retreive password feild...

    The form (or one of the forms on this account) is 10232211048 if that helps at all?

    Thanks

  • Profile Image
    debbiebrosnan
    Answered on April 03, 2012 at 09:02 PM

    Sorry... that last message was from me, justin... im just logged into another clients accoutn trying to figure this thing out! Thansk

  • Profile Image
    jeanettebmz
    Answered on April 03, 2012 at 09:09 PM

    I am sorry Justin, but to my knowledge I am not allowwed to provide you with such information unless you provide me either the username or email . All I can say is that this form is under a free account and you registed it with a yahoo account .

    If you still cannot figure out which one is the email. I might go ahead and forward it to 2nd level, so they might decide weather to provide you with such info only with the ID of the form

    Jeanette

  • Profile Image
    justin
    Answered on April 03, 2012 at 09:11 PM

    yahoo account... OK, that will sort me out... I used to use one of these! Thansk!

    Will keep track of my passwords better next time.

    Much appreciated! 

  • Profile Image
    jeanettebmz
    Answered on April 03, 2012 at 09:11 PM

    you're welcome!

    Jeanette