JotForm forms/website not loading

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    h2oform
    Asked on August 02, 2016 at 02:39 PM

    Hi there,

     

    It seems that our JotForm forms are not loading for 3 people who fill out our forms regularly from mobile devices on LTE/4G. The forms are working for us on WiFi in the office, as well as for 1-2 of our other mobile coworkers. I can't find a consistent source. Any help is appreciated!

     

    Thanks,

     

    -Scott

  • Profile Image
    Mike_G
    Answered on August 02, 2016 at 05:12 PM

    Apologies for any inconvenience. We had an issue earlier which was addressed to our developers right away and is now fixed. Please check your account and forms again as everything should be working as it should.

    I have, also, checked the link to your form that you have posted and it loaded fine on my end.

    Thank you.

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    Antarana
    Answered on August 04, 2016 at 08:50 AM

    Same problem with displaying on mobile. Please take a look... http://www.antarana.com/health-intake-form.html

    Thanks

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    Charlie
    Answered on August 04, 2016 at 11:30 AM

    @Antarana

    I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/898487 

    We will address it shortly. Thank you.