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    Form was still populated with my previous registration info after submission.

    Asked by vhall31490 on August 02, 2016 at 02:58 PM
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    Answered by victor on August 02, 2016 at 05:11 PM

    Can you please indicate what your issue is. I have just opened both your forms and did not have any problems viewing either of them.

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    Answered by vhall31490 on August 02, 2016 at 06:45 PM

    When I completed the online registration form as a test drive to see if it
    worked properly, I clicked on the Submit button and it processed properly
    (payment, registration, and the like).
    But, when I returned to the website later (roughly 10 minutes later) the
    form was still populated with my previous registration info even though
    everything else had processed as expected. Fortunately,the credit card
    info didn't remain. So, my concern was within that 10-minute interval
    anybody could have seen my address, phone # info because the form didn't
    refresh as a blank online form after my submission leaving the next
    registrant possibly wondering why isn't the form blank.
    I have used Jot Form services for another event and didn't encounter this
    problem. That's why I decided to use the service again. I thought it was
    something I did wrong, thus the reason I decided to ask.
    Many will be registering for this particular event so I want to be certain
    the form refreshes (or returns) to the blank online form after each
    submission. To clear out the info that remained from my registration, I
    manually erased all of my information. That is likely why it was working
    when you checked it.
    I hope I've explained it okay. I'd appreciate any help you can give me on
    how to ensure the form refreshes after each submission.
    Thanks so much.
    New email address effective 4/15/2016: vhall.31490@gmail.com

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    Answered by victor on August 02, 2016 at 07:50 PM

    Thank you for the clarification. When you open the PREFERENCE wizard, under the ADVANCED tab, you will see the CONTINUE FORMS LATER option. When this open is enabled, the information is stored in your browser's cache so you can open and continue the form at a later time.

    If you do not wish to save the information, you just need to disable the option and when the form is submitted, no data will be saved in your browser.


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    Answered by vhall31490 on August 02, 2016 at 08:45 PM
    It worked!! Thanks so much! I knew you guys would help me!