My payment form is not showing up.

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    vljenkins
    Asked on August 02, 2016 at 03:04 PM

    I created a form and connected it to stripe. The payment field is not showing up:

    https://form.jotform.com/62141158558154

    I created another form with the same stripe and it works:

    https://form.jotform.com/62141282444146

     

     

     

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    victor
    Answered on August 02, 2016 at 05:20 PM

    Can you please indicate if you are still having problems viewing your form properly. I just viewed the form and was able to see the payment field correctly.

     

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    Michael 
    Answered on August 02, 2016 at 05:43 PM

    Not that form. This one:https://form.jotform.com/62141158558154

     

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    victor
    Answered on August 02, 2016 at 07:07 PM

    Sorry for my confusion. I have just reviewed the form and noticed that you have a condition wot show/hide the payment field

    If you fix or delete this condition, you will be able to view the stripe payment field.

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    vljenkins
    Answered on August 02, 2016 at 10:06 PM

    Ok, thanks! I don't know how that happened, because I didn't think I set up a condition! But great!