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Configuring reply-to recipient on email notificationAsked by Jewell on August 02, 2016 at 05:07 PM
Something has changed in the last several weeks. When reply to a client, the return email is not correct and is listed as me and/or the person whom I hired to create this form. The "From" and "Reply" should be to the person who sent the inquiry.
The website where this form is located can be found here:
The jot form can be found here:
Here is a correct example:
----- Forwarded Message
From: McAndrew <Imc1222@Verizon.net>
Reply-To: McAndrew <Imc1222@Verizon.net>
Date: Tue, 26 Jan 2016 11:41:39 -0500
To: Karen Armstrong <email@example.com>
Subject: Reservation Inquiry
First Name Irene
Last Name McAndrew
Street Address 266 Ocean Ave
Zip Code 11768
Phone Number 6319484116
Arrival Month February
Arrival Day 1
Depart Month March
Depart Day 1
Comments Snowbirds- 2 sisters, retired educators and 1 husband looking for getaway Feb 2017 - do you have availability ? what would rate be ? many thanks Irene
Here is an incorrect example:
On 7/25/16, 5:49 PM, "Karen Armstrong" <firstname.lastname@example.org<http://email@example.com> > wrote:Reservation Inquiry
First Name Jewell 3Last Name Meyer
Street Address 610 Island Way
City Clearwater Beach
Zip Code 33767
This is not always safe in terms of email delivery to populate 'From:' address with user's email address due to DMARC policies. We do not currently provide an option to use user's email as the 'From:' address.
However, the email notifications can be configured to receive the user's email address in 'Reply-to:' field.
As far as I can see, the 'Reply-to:' population is working properly on your form #22218730137144.