our registration form is not working why is that?

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    Asked on August 02, 2016 at 05:39 PM

    I need a very quick answer as we are losing registrations how do I contact a real person


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    Answered on August 02, 2016 at 07:45 PM

    Is this the form you are referring to? http://www.jotform.com/form/3223303157 

    What is exactly not working, any error message received? Please let us know what the issue is, and if you authorize us to do real submission test on your form to reproduce the issue, we will be glad to assist you.

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    Answered on August 04, 2016 at 01:35 PM

    It looks like your last response may not have gone through completely.  Let us know if you have still having trouble with this form and we will be happy to have a look.

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    Answered on August 04, 2016 at 03:09 PM

    After looking into our account I noticed that the form we were having an issue with was disabled I was able to enable it and it is working now