What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    our registration form is not working why is that?

    Asked by davest on August 02, 2016 at 05:39 PM

    I need a very quick answer as we are losing registrations how do I contact a real person


    Page URL:

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    JotForm Support

    Answered by BDAVID on August 02, 2016 at 07:45 PM

    Is this the form you are referring to? http://www.jotform.com/form/3223303157 

    What is exactly not working, any error message received? Please let us know what the issue is, and if you authorize us to do real submission test on your form to reproduce the issue, we will be glad to assist you.

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    JotForm Support

    Answered by david on August 04, 2016 at 01:35 PM

    It looks like your last response may not have gone through completely.  Let us know if you have still having trouble with this form and we will be happy to have a look.

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    Answered by davest on August 04, 2016 at 03:09 PM

    After looking into our account I noticed that the form we were having an issue with was disabled I was able to enable it and it is working now