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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not Responsive

    Asked by lanierflightcenter on August 02, 2016 at 09:02 PM

    Hello,

    I add some forms to our site, but noticed that the form are not responsive or working on a sidebar on the ipad and ipad mini. Then when I tried make the form smaller, the form got smaller and got worse padding.  Do you have any ideas of why this is happening. http://www.lanierflightcenter.com/about-us/overview/

    I am going to have to find another form builder if we can't make this working. Just let me know.

    Thanks,

    Eric

    Page URL:
    http://www.lanierflightcenter.com/about-us/overview/

    not responsive Form Builder ipad another form site
  • Profile Image
    JotForm Support

    Answered by Charlie on August 03, 2016 at 02:26 AM

    I checked your website, but I cannot find a JotForm form on it. The "Contact Us" form on your page is Wufoo, which is a different form builder and not related to us.

    If you wish to make your form mobile responsive, you can follow this guide: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm 

    Please also note that the responsiveness of your form may also be directly affected on how your website is being responsive.

    Example is that on your website, you can see that if you change the screensize of your window, the "Contact Us" form disappears on a smaller screen. Here's a screencast to show what I meant:

     

    I believe this is not directly related on the form but it is related on the parent element where the form is placed, your website has a styling that hides the parent element where your form is embedded, which is why on a smaller screen, the contact form disappears.

    I hope that helps.