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mclarisaAsked on August 3, 2016 at 12:02 AM
I am building a form and I need to have the whole content of the Terms included in the Short Scrollable, I have thested the form but submissions do not show the complete content.
Please advise how to get this. Thank you
This is the form: https://form.jotform.co/62149448753868.
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Welvin Support Team LeadReplied on August 3, 2016 at 4:38 AM
I've checked your form email settings and your widget tags or names are correct. You should receive the texts once you'll start getting submissions. You may consider testing the form to see the output.
I have tested my own form containing the widget and this is how I get the data:
In the form submissions page:
In the email:
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mclarisaReplied on August 3, 2016 at 7:29 AM
Thank you Welvin, but I insist as I receive the email:
And submission from the site:
Please let me know how you get all text displayed.
Thank you
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Kevin Support Team LeadReplied on August 3, 2016 at 10:09 AM
I cloned your form and I can see the same, the text is not being included on emails nor submissions, but I can see the widget looks a bit different like to another I added to the form.
I'm not sure if you've modified, but this will be resolved by re-adding the widget, please remove the current widgets and add them again, also make sure the option to include the text in submissions is marked:
On this form, I re-added the widgets and it worked: https://form.jotform.com/62154053375957
Please try cloning my form and submitting it, you should see how it works.
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mclarisaReplied on August 3, 2016 at 10:25 AM
Never mind. It is fixed.