What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I add additional Sub Account Users without upgrading my plan?

    Asked by KidzWoody on August 03, 2016 at 12:47 AM
  • Profile Image
    JotForm Support

    Answered by Charlie on August 03, 2016 at 03:52 AM

    Unfortunately, the only way to increase the number of sub users and other account limits is by upgrading to a higher subscription plan. For "Bronze" plan, you are allowed to have a total of 3 sub-user accounts. If you wish to increase that, you'll need to upgrade to Silver or higher.

    To learn more about the use of sub users, please do check this guide: https://www.jotform.com/help/232-How-to-share-forms-with-a-sub-account-user 

    I hope that helps.