What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    URGENT Forms not submitting.

    Asked by CANMark on August 03, 2016 at 05:36 AM
    Customers using our forms as getting the below error, which is very annoying as they are trying to register for our service after a marketing push, could you please advise when the problem will be resolved. - Thanks Mark
     
    Temporarily Unavailable
    We are currently experiencing abnormally high traffic volume and working to restore all services as quickly as possible. Thank you for your patience.
    Page URL:
    http://www.counciladvertising.net/register.html

    Screenshot
    problem div thanks register
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    JotForm Support

    Answered by EltonCris on August 03, 2016 at 06:22 AM

    Our sincere apologies.

    We have been informed by our technical team that this is now fixed. Everything should be working fine by now. Kindly check.

    Thank you!

  • Profile Image

    Answered by CANMark on August 03, 2016 at 06:45 AM
    Thanks, all working fine now, apologies if my tone was slightly abrupt on the forum, just under a lot of pressure today.
    Thanks
    Kind regards
    Mark Gardner - Network Director
    Council Advertising Network
    Tel: 07731 507696 Email: mark.gardner@counciladvertising.net
    Web: Council Advertising network / Citizen Reach
    Twitter: @counciladnet Facebook: CouncilAdvertisingNetwork
    [CAN Brand small]
    CAN Digital Solutions Ltd
    Grand Union Studios, Studio 1.06, 332 Ladbroke Grove, London, W10 5AD
    How can Digital Advertising help you? Click here to register on the CAN Gateway and request your Proposal and Business Case.
    ...
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    JotForm Support

    Answered by beril on August 03, 2016 at 09:06 AM

    Thank you for confirming. Don't worry about duplicate threads. Thanks to you, we have got so valuable users who are reporting the issue so quickly. We are sorry for the inconvenience again. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.