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BigbouncyAsked on August 3, 2016 at 7:06 AM
I am no longer receiving emails when
My forms are being submitted but
Not emailed to me. Please help?
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RoseReplied on August 3, 2016 at 7:15 AM
Hi;
Your account was on dormant status. it is because you must have been not login for a long time.
I activated it. In addition to that recipient email was in bounced list. I also removed it. Please test your form again.
If you need any further assistance from our side, feel free to contact us.
Bye. -
BigbouncyReplied on August 3, 2016 at 8:07 AM
Hi,
I've never had to log in before to get my forms.
What about the forms I'm missing from July 30th?
Can those be retrieved?
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Elton Support Team LeadReplied on August 3, 2016 at 9:58 AM
@Bigbouncy
If you are referring to your form submissions, you can always check them in your form submissions page. If you have missed the emails, you should be able to find them in your form submissions page.