I can't access my forms and it appears that the website isn't working correctly. Why?

  • Profile Image
    admin217
    Asked on August 03, 2016 at 12:12 PM

    I can't do much of anything on the site and haven't been able to for at least a couple of hours. When will this be fixed?

  • Profile Image
    Charlie
    Answered on August 03, 2016 at 01:33 PM

    Apologies for the inconvenience. There was indeed a problem a couple of hours ago related to some loading issues on both the form builder and on the submission of the forms. However, this has been fixed by our developers already.

    Could you please try clearing your browser's cache and/or using a different browser to see if the problem persists?

    If it does, would it be possible to share us a screenshot with the browser console opened? Here's a screenshot showing how to open it in Chrome:

    We'll wait for your response.