Form not loading completely on mobile devices

  • closequartershoot
    Asked on August 3, 2016 at 1:53 PM

    On my cell phone my website payment page will not load all the way, it stop before my submit button.can you help

    Form not loading completely on mobile devices Image 1 Screenshot 20

    Jotform Thread 897526 Screenshot
  • Kiran Support Team Lead
    Replied on August 3, 2016 at 2:50 PM

    It seems that the height of the embedding object is shorter than the form. It looks like that you are using Xara web designer for your website. Could you try embedding the form using iframe embed code to see if that works? You can get the iframe embed code for your JotForm by following the guide below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.