- veravicious2012Asked on April 04, 2012 at 01:00 PM
Look, I have been contacting you in regards to my form. I have paid for your premium program, but now it is now disabled. My clients can't pay nor place orders. You asked me to ignore the emails, but when i tried to use the form it was disabled.
I have attached a link, please try to use the form and you will see what I mean.
Please assist right away.
Crystal Visions Engraving Studio
- JotForm SupportGoldoAnswered on April 04, 2012 at 01:15 PM
The issue is, the form which you are using on your website is under a guest account which has exceeded the limit.
To remedy the issue, I have transfered the said form to your "Premium Account" thus increases it's monthly submissions limit which should solve the issue.
I have done a test submission and it works great.
Let me know if you are still having issues.