forms not going to e-mail

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    Asked on November 14, 2010 at 08:52 PM

    The forms I created in Jotform are not sent to the e-mail address I have listed in my account.
    I must not be doing something right.

    I need your help! Please contact me so I can tell my client "everything is fixed and you're in business!"

    Eagerly awaiting your reply... Thank You!

  • Profile Image
    Answered on November 16, 2010 at 03:38 AM

    To change/fix email address for a form:
    1. Open the form on the form editor
    2. Click on "Setup & Share" tab on the top toolbar
    3. Click on "Email Alerts"
    4. Click on "Notifications"
    5. Click "Reply-to and Recipient Settings"
    6. Change the email address on the lower bottom corner.