What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am interested in purchasing a upgrade to your premium version. Looks like you are going to automatically bill our credit card. We don't want to do

    Asked by volunteeruwgc on April 04, 2012 at 03:07 PM
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    Answered by pinoytech on April 04, 2012 at 03:24 PM

    Hi,

    Yes, once you purchase either Premium or Professional, your credit card will be automatically billed out. If you like, you can used our free subscription were you can receive only 100 submissions including 10 SSL Secure Submissions and the available space for free subscription is only 100MB.

    Thank you!

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    Answered by volunteeruwgc on April 04, 2012 at 03:57 PM

    When you say automatically billed out, does that mean we are charged for the first year and when it comes times for renewal we will be automatically be billed again without notification?

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    Answered by jeanettebmz on April 04, 2012 at 06:47 PM

    Hello and thank you for choosing our product!

    To my knowledge, what my colleague has explained you refers to the monthly suscription. When it comes to the yearly one, you will get a notification before it expires.

    Jeanette