What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform IP address and mail servers

    Asked by Hornbordplader on August 04, 2016 at 03:23 AM

    hi 

     

    do Jotform use more than one IP adress, to send submissions from, could they be blacklistet ?

     

    Allan

     

    Horn Bordplader A/S

    Page URL:
    https://form.jotformeu.com/Hornbordplader/fragtbrev

    JotForm jotform ip IP Adress Submissions send submissions
  • Profile Image
    JotForm Support

    Answered by Jan on August 04, 2016 at 09:31 AM

    Please try whitelisting our mail servers and IP addresses.

    JOTFORM IP LIST:
    23.29.118.186
    23.227.164.106
    188.138.116.138
    107.20.173.204
    174.34.57.218
    174.34.57.216
    174.34.57.214
    174.34.57.219
    208.117.50.251
    85.25.117.56
    52.58.17.107
    52.28.244.1
    209.126.123.104
    209.126.123.105
    209.126.123.106
    209.126.119.154
    23.29.113.206
    23.29.123.157
    23.227.181.0/24

    JOTFORM DEFAULT MAILSERVER LIST:
    noreply@jotform.com
    noreply@formresponse.com

    JOTFORM MAILSERVER DOMAINS LIST:
    us-sub1.jotservers.com
    us-sub2.jotservers.com
    aws-sub1.jotservers.com
    aws-sub2.jotservers.com
    us-app2.jotservers.com
    srv89.formresponse.com
    srv48.formresponse.com
    jotservers.com
    jotmails.com
    jotform.com
    amazonses.com
    email.amazonses.com
    *.smtp-out.amazonses.com
    jotform.co
    secure.jotform.co
    s3.amazonaws.com  
    static-interlogyllc.netdna-ssl.com

    Here's the complete guide: Whitelisting-JotMails-IP-Addresses. This guide might be helpful as well, How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    Hope that helps. Thank you.