Jotform IP address and mail servers

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    Hornbordplader
    Asked on August 04, 2016 at 03:23 AM

    hi 

     

    do Jotform use more than one IP adress, to send submissions from, could they be blacklistet ?

     

    Allan

     

    Horn Bordplader A/S

  • Profile Image
    Jan
    Answered on August 04, 2016 at 09:31 AM

    Please try whitelisting our mail servers and IP addresses.

    JOTFORM IP LIST:
    23.29.118.186
    23.227.164.106
    188.138.116.138
    107.20.173.204
    174.34.57.218
    174.34.57.216
    174.34.57.214
    174.34.57.219
    208.117.50.251
    85.25.117.56
    52.58.17.107
    52.28.244.1
    209.126.123.104
    209.126.123.105
    209.126.123.106
    209.126.119.154
    23.29.113.206
    23.29.123.157
    23.227.181.0/24

    JOTFORM DEFAULT MAILSERVER LIST:
    noreply@jotform.com
    noreply@formresponse.com

    JOTFORM MAILSERVER DOMAINS LIST:
    us-sub1.jotservers.com
    us-sub2.jotservers.com
    aws-sub1.jotservers.com
    aws-sub2.jotservers.com
    us-app2.jotservers.com
    srv89.formresponse.com
    srv48.formresponse.com
    jotservers.com
    jotmails.com
    jotform.com
    amazonses.com
    email.amazonses.com
    *.smtp-out.amazonses.com
    jotform.co
    secure.jotform.co
    s3.amazonaws.com  
    static-interlogyllc.netdna-ssl.com

    Here's the complete guide: Whitelisting-JotMails-IP-Addresses. This guide might be helpful as well, How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    Hope that helps. Thank you.