What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When you say automatically billed out, does that mean we are charged for the first year and when it comes times for renewal we will be automatically

    Asked by volunteeruwgc on April 04, 2012 at 04:03 PM

    billed again without notification?

  • Profile Image
    JotForm Support

    Answered by Goldo on April 04, 2012 at 05:14 PM

    Yes, accounts are set for automatic renewal. If you wish to cancel or downgrade the account you will need to inform us before the next billing date, or you can cancel it yourself depending on your mode of payment.