What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submitted forms automatically started encrypting the credit card number with ####Asked by jimattheloft on August 04, 2016 at 02:09 PM
We have not changed any account settings or preferences but are still having entered credit card numbers appearing like 4353 #### #### 1235 as an example. No matter how we view the form, it is always being encrypted/
I believe I have already answered your inquiry on the other thread post that you have opened here: https://www.jotform.com/answers/898678. Please refer to that link instead.
That thread is not working. It redirects to our forms page. Can we get an answer here?
You see this format:
Because we scanned all our database and we replaced all credit card numbers like that.
Please make sure to delete the credit card fields from any your forms, otherwise, your account will be permanently suspended.
When it comes to payment forms, it is a must to use any of our integrated payment gateways, please check these guides:
You can enable the payment authorization option if you want to make the payment later manually via the payment gateway's interface:
Let us know if you have more questions, we will be glad to assist you.