My old form is in restore mode how to restore it?

  • canders01
    Asked on August 4, 2016 at 2:14 PM

    http://form.jotform.ca/jsform/50038895456262

    Could you resend login info

    Thank you

  • Kiran Support Team Lead
    Replied on August 4, 2016 at 3:44 PM

    It seems that you have not logged in to your account canders7 since long time and so the account is converted to Dormant mode. Since the form is already in restore process, the account shall be activated automatically once the account is synced with our database. 

    If you do not have the password, you may reset it from the login screen.

    My old form is in restore mode how to restore it? Image 1 Screenshot 20

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to assist.