What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Shared template doesn't show up

    Asked by WasatchElite on August 04, 2016 at 02:27 PM

    There is also a problem with the template page.  

    I want to share my template with a friend but I can't tell if my template posted or not.  I can't see anything on the template page.  

    share template template gallery clone a form
  • Profile Image
    JotForm Support

    Answered by Jim_R on August 04, 2016 at 02:50 PM

    If the template you shared looks like a duplicate of an existing template on our gallery, it might be automatically removed from the listing. I checked our gallery using your username https://www.jotform.com/form-templates/user/WasatchElite and failed to find any templates.

    Keep in mind that sharing a form in the template gallery will make it publicly available for any JotForm user (not just your friend).

    If your aim is to share a form to your friend alone, the easiest way to do that is to have him clone your form instead. Here's a quick guide on How-to-clone-an-existing-form-from-a-URL All you need to do is give the Form URL to your friend and have him follow the steps on that guide to clone it.

    In case you have followup questions, please don't hesitate to ask.