Problem with form calculation (if no values are changed)

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    dmichaels
    Asked on August 04, 2016 at 06:04 PM

    Form name: Sponsor a Kiddush 2017

    This form calculates fine if the user makes a change to any of various drop downs or check boxes, but if the user enters their name and other personal info but leave the other fields alone, the Total fields near the bottom of the form remain at zero.

    If nothing is touched, the total at the bottom should be $200.00.

    I think that JotForm has really grown into a fantastic tool and I don't know what I'd do without it.

    Thanks,

    David

     

  • Profile Image
    BDAVID
    Answered on August 04, 2016 at 07:19 PM

    That's because of a condition you have created:

    Simply delete that condition to solve the problem. Let us know if you need more help.

  • Profile Image
    dmichaels
    Answered on August 04, 2016 at 07:45 PM
    Thank you.

    I removed that condition and the form now works as planned.
    But I don’t understand why that condition was causing the problem.


    ...
  • Profile Image
    Mike
    Answered on August 04, 2016 at 09:01 PM

    Once the name field is filled the condition is fired, if condition is true it will populate the field with your conditional value, but if it is false the field will be populated with a 'Default Result' value.

    This is how it is currently working in our system.

    Thank you.