What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't get to my forms (applications) because I don't know my username and password.

    Asked by Dr.Terry Levy  on August 04, 2016 at 07:13 PM

    I can't sign in.

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    JotForm Support

    Answered by Kevin_G on August 04, 2016 at 08:14 PM

    I cannot find an account related to your email address, the one you used to open this post, could you please provide us a link to one of your forms? So we can find your account and you can restore your password. 

    But we will need that or the email address you used to created your account, otherwise will not be possible to find your account.