What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a Google Sheet integrated to the JotForm but it is no longer linking to the Jotform data, could you advise why and how to correct?

    Asked by WickesOperations on August 05, 2016 at 04:08 AM Page URL:
    https://form.jotformeu.com/61113006560339

    JotForm integrated and sheet
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    JotForm Support

    Answered by Chriistian on August 05, 2016 at 04:55 AM

    Have you made any changes to the integrated google sheet? Please note that modifying the columns of the google sheets can cause the integration to break.

    To resolve this issue, you will need to remove the current integration and reintegrate your form with Google sheets again. Please note that reintegrating the form will create a new Google Sheets file.

    If you need further assistance, please let us know.
    Regards.

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    JotForm Support

    Answered by Chriistian on August 05, 2016 at 05:23 AM

    Hello @WickesOperations, did you recently send a response regarding your concern with Google Sheets integration? If yes, then unfortunately we are unable to see your response on the thread. Please visit your thread here and post your response from there.

    If you haven't sent a response, then please disregard this message.
    Thank you.