- techknowvisionAsked on November 15, 2010 at 01:43 PM
Hello my name is matt. I recently started using your service and I am having a strange issue. I put 2 forms on a site on friday and they worked fine. But then when I got back monday and checked on it the forms are missing. They webbuilder says the script is still there but the form isnt showing up.
the url is: http://www.wawatranslation.com/newsite.
There are forms on the home page and on the contact page.
I am using stegrinder 3 to build the site.
Please let me know as to why this would be happening as soon as possible.
my email is: email@example.com
MY phone is: 240-529-5389
- careymanzAnswered on November 15, 2010 at 02:41 PM
Hi Matt, I don't work for Jotform, but is your form supposed to be on the page you have mentioned above? Because there is no Jotform script in that code. At least, not that I could find. You can check for yourself...
Go online and open the page you want to look at with your browser. Choose "View / View Source" from your browser (might be worded a little differently depending on your browser). In that code, you should see something that looks like this:
I couldn't find it on your page. The closest I found was:
<div id="i43formxmedia" class="i43formxmedia">
<!-- --> FORM<!-- -->
Hope that helps!
- JotForm FounderaytekinAnswered on November 16, 2010 at 02:37 AM
If someone else also edits your site, maybe they have overwritten your changes? You should probably re-upload files to your site. If you still have problem let us know.