Not getting emails from registration form

  • Profile Image
    mikem123
    Asked on August 05, 2016 at 05:19 PM

    Last week I contacted Jotform to report that my registration page was not working.  When people go to my website (www.caribbeanshipper.com) to register or send me a message on my contact us page I do not get the information forwarded to my email address (mike@caribbeanshipper.com).

     

    After contacting jotform last week I was told it was fixed yet I'm still not getting the info...  HELP!!!!!

     

     

    Mike Macool

    954-673-2147

  • Profile Image
    Mike
    Answered on August 05, 2016 at 05:43 PM

    It looks like that your spam protection rejected the email notification once again.

    There is a chance that your form title is considered as spammy. 

    I would like to suggest replacing the {form_title} in your email subject and email body with something neutral. Please see the next animation.

    Thank you.