What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my free shipping coupon is not working?

    Asked by jntsou on August 06, 2016 at 02:46 AM

    Hi,

     

    Can anyone check my coupon code setting? I tested the form and entered FREESHIP but the shipping still charged with total amount.

    Page URL:
    https://www.jotform.com//?formID=62131027164141

    free shipping coupon not working amount
  • Profile Image
    JotForm Support

    Answered by Nik_C on August 06, 2016 at 03:57 AM

    My colleague  will answer your question in this thread

    Please open one thread per issue so we can assist you more quickly.

    Thank you!