What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My submissions are not coming to my email!

    Asked by coastalprinting on August 06, 2016 at 11:17 AM

    I've even tried to forward them to my email and nothing! My email is not the issue as I sent my email a test message. 

    I am not over quota - I have lots of space on my jotform account. Any assistance is appreciated!

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    JotForm Support

    Answered by Nik_C on August 06, 2016 at 01:37 PM

    Could you please try submitting the form with another email address as a receiver(Gmail,hotmail or yahoo) and let us know if it works for you.

    It could happen that your email provider spam filter is blocking the notification email.

    We'll wait for your response.