What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I work on Microsoft Surface - and having trouble with the Form Builder

    Asked by Neshama Mousseau on August 06, 2016 at 03:24 PM



    I am now working on a Microsoft Surface and jotform is not working as well for me as it was on my desktop computer.  Is there anything I can do?  


    Specifically, I am having trouble with the drag/drop feature.  If I add a new field it immediately goes to the bottom of the form rather than where I want to put it.


    Thank you!

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    JotForm Support

    Answered by jonathan on August 06, 2016 at 05:00 PM

    The browser is the more important requirement for the Form Builder to work. The Form Builder do support most latest browsers at this time.

    What version of Edge browser were you using? I also test it on the latest Edge IE 14 ver and it was working as it should.

    Please try also updating your browser if available. Let us know if you continue to have issue.

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    Answered by Neshama Mousseau on August 06, 2016 at 09:24 PM

    I have been working I chrome and will give this a try.  Thank you!