- Sabiha_CAsked on August 06, 2016 at 04:00 PM
I am having a jotform by the email id : firstname.lastname@example.org
I cannot create a jot form right from my google drive. I want to have the form in my google drive from where I can access it for editing.
Whenever I try to do so, it fails and I receive the page which says,
"The redirect URI in the request, https://www.jotform.com/google/user/new.php?nextAction=createNewForm does not match the ones authorized for the OAuth client."
Please reply how to get it done.
- JotForm SupportjonathanAnswered on August 06, 2016 at 05:11 PM
Please try doing the integration process within the JotForm website https://www.jotform.com also.
User guide: How-to-Integrate-a-Form-with-Google-Drive
Here is a similar discussion thread about the same case that was resolved.
Hope this help. Let us know if you need further assistance.
- Sabiha_CAnswered on August 06, 2016 at 06:28 PM
Cant see the jot form i created in my google drive even after integration. also cannot create right from google drive
- JotForm SupportjonathanAnswered on August 06, 2016 at 06:38 PM
You only have 1 form https://www.jotform.me/form/62167063992462 so far on your account.
I checked it, and I see it was already integrated to Google Drive.
Can you please provide more details what exactly is the problem. We will check further once we understand the issue.
- Sabiha_CAnswered on August 06, 2016 at 06:42 PM
Yes it is integrated
But I cannot create a jot form right from my google drive. I want to have the form in my google drive from where I can access it for editing.
Also my profile page shows no authorized app
- JotForm SupportjonathanAnswered on August 06, 2016 at 07:17 PM
Thank you for the details.
I see now that you were refering to the JotForm Google Drive app JotForm Google Drive App,
You may need to install the App first using your Google Chrome. You can follow the instruction on this guide: JotForm-Google-Drive-App
Once you have installed on your Chrome browser, you should be able to see JotForm in the NEW button when in your Google Drive account.
Let us know if this still did not work for you.
- Sabiha_CAnswered on August 08, 2016 at 01:07 AM
Thank you for your response. But I use Mozilla firefox browser. Do u have this app for Mozilla?
- JotForm SupportChriistianAnswered on August 08, 2016 at 04:24 AM
Unfortunately the Jotform Google Drive App is only available in Google Chrome. This extension is not feasible for Firefox. You will need to use Google Chrome to install the app. Regards.
- Sabiha_CAnswered on August 08, 2016 at 04:12 PM
After installation in chrome, I have not seen JotForm in the NEW button in my Google Drive account automatically. Then I connected "Jotform" using "more" button under "New" tab of Google drive. But then "Jotform" app, shows as "JotForm Google Drive Integration" after the connection
So when i try to create a new form, it only shows "JotForm Google Drive Integration" option and not "Jotform" option.
When i click on this "JotForm Google Drive Integration" in google drive, it leads to "404 error" - Error: redirect_uri_mismatch
Also in my connected apps section of google drive i see another "Jotform" app, which I belief, has been connected as google sheet integration of Jotform
- JotForm SupportjonathanAnswered on August 08, 2016 at 04:42 PM
We apologize for the inconvenience caused. I was able to reproduced the issue now.
It seems that if the app integration was not successfully connected initially, it will fail authenticate the next time because the app could not be removed/disconnected completely on the Google account.
I was able to replicate the problem when I removed the app in my google drive account extensions list. And when I re-connect, I could no longer make it work due to failing authentication.
I have forwarded a bug ticket report to our higher team support so that they can fix the issue.
We will let you know at once when updates on the status are available.
Thank you for your understanding.
- JotForm DeveloperberkayAnswered on September 23, 2016 at 02:18 AM
I have fixed it. You can keep using JotForm in Google Drive.
Thanks for using JotForm,