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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google drive integration authorized for the OAuth error.

    Asked by Sabiha_C on August 06, 2016 at 04:00 PM

    I am having a jotform by the email id : sabihatutor@gmail.com

    I cannot create a jot form right from my google drive. I want to have the form in my google drive from where I can access it for editing.

    Whenever I try to do so, it fails and I receive the page which says,

    "The redirect URI in the request, https://www.jotform.com/google/user/new.php?nextAction=createNewForm does not match the ones authorized for the OAuth client."

    Please reply how to get it done.

    Page URL:
    https://accounts.google.com/o/oauth2/auth?access_type=offline&amp;appr<br/>oval_prompt=force&amp;scope=https%3A%2F%2Fwww.googleapis.com%2Fauth%2F<br/>drive.file+https%3

    Screenshot
    ouath error google drive
  • Profile Image
    JotForm Support

    Answered by jonathan on August 06, 2016 at 05:11 PM

    Please try doing the integration process within the JotForm website https://www.jotform.com  also. 

    User guide: How-to-Integrate-a-Form-with-Google-Drive

    Here is a similar discussion thread about the same case that was resolved.

    https://www.jotform.com/answers/871482-Getting-Error-redirect_uri_mismatch-when-integrating-forms-to-Google-Drive

    Hope this help. Let us know if you need further assistance.

     

     

     

  • Profile Image

    Answered by Sabiha_C on August 06, 2016 at 06:28 PM

    Cant see the jot form i created in my google drive even after integration. also cannot create right from google drive

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    JotForm Support

    Answered by jonathan on August 06, 2016 at 06:38 PM

    You only have 1 form https://www.jotform.me/form/62167063992462 so far on your account.

    I checked it, and I see it was already integrated to Google Drive.

     

     

    Can you please provide more details what exactly is the problem. We will check further once we understand the issue.

     

    Thank you.

     

  • Profile Image

    Answered by Sabiha_C on August 06, 2016 at 06:42 PM

    Yes it is integrated

    But I cannot create a jot form right from my google drive. I want to have the form in my google drive from where I can access it for editing.

    Also my profile page shows no authorized app

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    JotForm Support

    Answered by jonathan on August 06, 2016 at 07:17 PM

    Thank you for the details.

    I see now that you were refering to the JotForm Google Drive app JotForm Google Drive App

    You may need to install the App first using your Google Chrome. You can follow the instruction on this guide: JotForm-Google-Drive-App

     

    Once you have installed on your Chrome browser, you should be able to see JotForm in the NEW button when in your Google Drive account.

    Let us know if this still did not work for you.

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    Answered by Sabiha_C on August 08, 2016 at 01:07 AM

    Thank you for your response. But I use Mozilla firefox browser. Do u have this app for Mozilla?

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    JotForm Support

    Answered by Chriistian on August 08, 2016 at 04:24 AM

    Unfortunately the Jotform Google Drive App is only available in Google Chrome. This extension is not feasible for Firefox. You will need to use Google Chrome to install the app. Regards.

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    Answered by Sabiha_C on August 08, 2016 at 04:12 PM

    After installation in chrome, I have not seen JotForm in the NEW button in my Google Drive account automatically. Then I connected "Jotform" using "more" button under "New" tab of Google drive. But then "Jotform" app, shows as "JotForm Google Drive Integration" after the connection

     

    So when i try to create a new form, it only shows "JotForm Google Drive Integration" option and not "Jotform" option.

    When i click on this "JotForm Google Drive Integration" in google drive, it leads to "404 error" - Error: redirect_uri_mismatch

     

    Please resolve.

    Also in my connected apps section of google drive i see another "Jotform" app, which I belief, has been connected as google sheet integration of Jotform

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    JotForm Support

    Answered by jonathan on August 08, 2016 at 04:42 PM

    We apologize for the inconvenience caused. I was able to reproduced the issue now.

    It seems that if the app integration was not successfully connected initially, it will fail authenticate the next time because the app could not be removed/disconnected completely on the Google account.

    I was able to replicate the problem when I removed the app in my google drive account extensions list. And when I re-connect, I could no longer make it work due to failing authentication.

    I have forwarded a bug ticket report to our higher team support so that they can fix the issue.

    We will let you know at once when updates on the status are available.

    Thank you for your understanding.

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    JotForm Developer

    Answered by berkay on September 23, 2016 at 02:18 AM

    Hi,

     

    I have fixed it.  You can keep using JotForm in Google Drive.

     

    Thanks for using JotForm,

    Regards.