- cwmnAsked on August 07, 2016 at 05:33 PM
I have a form where people answer a pull down question selecting a level A, B or C. Is there any way the response to them can have different instructions depending on the level they selected?
- JotForm SupportjonathanAnswered on August 07, 2016 at 06:40 PM
You can achieve this using the conditional email feature of the form.
Review this user guide: How-to-Send-Email-Based-on-Selection
Using condition logic, you can setup an intelligent auto response email to the end-users base on their response/answer on a question on your form.
Hope this help. Let us know if you need further assistance.
- cwmnAnswered on August 07, 2016 at 06:47 PM
great I will give this a try. So even though the email is going to a name submitted on the form I can set up responses to that email, one for each level and use the logic to send the one that applies, correct?
- JotForm SupportjonathanAnswered on August 07, 2016 at 07:01 PM
Yes. You can easily create a totally different email template/message for each selected response(level) from the form.
Each email response uses a different email template
Let us know if you need further assistance.