I have created a form for people to pay for tickets with paypal but it is not working?

  • Caroline Kelly
    Asked on August 8, 2016 at 4:46 AM
  • Elton Support Team Lead
    Replied on August 8, 2016 at 6:00 AM

    Hello Caroline,

    You have entered incorrect Paypal account on the Payment payment field. That's the reason why your form is not working when redirected to Paypal. You should enter your Paypal email address on the Paypal Account box if you have a personal Paypal account.

    Here's how:

    1. Click the Paypal payment field in your form, then click the Magic Wand icon to open the payment wizard.

    I have created a form for people to pay for tickets with paypal but it is not working? Image 1 Screenshot 30

    2. On the payment wizard, enter your Paypal Account/Email.

    I have created a form for people to pay for tickets with paypal but it is not working? Image 2 Screenshot 41

    Hope this helps!