Can't share form as template, it gets stuck on "Working".

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    naufalirfan12
    Asked on August 08, 2016 at 08:22 AM

    While i'm share my form as templates took forever to loading (my internet not slow, and other jotform's loading is fast)

    I ever ask this question before, and solved with this solution :
    Answered by liyam on July 10, 2016 at 09:00 AM

    Hello,

    Please edit your form via https://www.jotform.com as https://jotform.com domain is not listed in Google API. As a result, you're getting the error.

    If the problem persists, please let us know.

    Thanks.

    But for now if i enter https://jotform.com it will redirected to https://www.jotform.com

    so what i should do now?

  • Profile Image
    Kevin_G
    Answered on August 08, 2016 at 09:46 AM

    I have tested the feature and I can see the same, it is getting stuck on "Working" no matter how I load the JotForm page. 

    I can see there is an error in the web console: 

    However, I can see your issue has been already escalated on another thread, here is the link: https://www.jotform.com/answers/900784

    Our developers will investigate the issue and you will be notified on that thread when this is resolved.