Can't share form as template, it gets stuck on "Working".

  • naufalirfan12
    Asked on August 8, 2016 at 8:22 AM

    While i'm share my form as templates took forever to loading (my internet not slow, and other jotform's loading is fast)

    Cant share form as template, it gets stuck on Working Screenshot 20

    I ever ask this question before, and solved with this solution :
    Answered by liyam on July 10, 2016 at 09:00 AM

    Hello,

    Please edit your form via https://www.jotform.com as https://jotform.com domain is not listed in Google API. As a result, you're getting the error.

    If the problem persists, please let us know.

    Thanks.

    But for now if i enter https://jotform.com it will redirected to https://www.jotform.com

    so what i should do now?

  • Kevin Support Team Lead
    Replied on August 8, 2016 at 9:46 AM

    I have tested the feature and I can see the same, it is getting stuck on "Working" no matter how I load the JotForm page. 

    I can see there is an error in the web console: 

    Cant share form as template, it gets stuck on Working Screenshot 20

    However, I can see your issue has been already escalated on another thread, here is the link: https://www.jotform.com/answers/900784

    Our developers will investigate the issue and you will be notified on that thread when this is resolved.