What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't share form as template, it gets stuck on "Working".

    Asked by naufalirfan12 on August 08, 2016 at 08:22 AM

    While i'm share my form as templates took forever to loading (my internet not slow, and other jotform's loading is fast)

    I ever ask this question before, and solved with this solution :
    Answered by liyam on July 10, 2016 at 09:00 AM


    Please edit your form via https://www.jotform.com as https://jotform.com domain is not listed in Google API. As a result, you're getting the error.

    If the problem persists, please let us know.


    But for now if i enter https://jotform.com it will redirected to https://www.jotform.com

    so what i should do now?

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    JotForm Support

    Answered by Kevin_G on August 08, 2016 at 09:46 AM

    I have tested the feature and I can see the same, it is getting stuck on "Working" no matter how I load the JotForm page. 

    I can see there is an error in the web console: 

    However, I can see your issue has been already escalated on another thread, here is the link: https://www.jotform.com/answers/900784

    Our developers will investigate the issue and you will be notified on that thread when this is resolved.